We want to make buying your favorite shoes online fast and easy, and we accept the following payment options: Visa, MasterCard, Interswitch and payment on delivery
Yes, we recommend asking your bank to enable international purchases on your card. You will be notified at checkout if international purchases need to be enabled.
No, payment for Buybata.com orders cannot be split between multiple payment methods.
You can use any accepted credit card to pay for your order
Buy Batá orders are processed, dispatched and delivered Monday – Friday, excluding national holidays, and arrive within 4 – 7 business days. During checkout, we will provide you with the estimated delivery date based on your order’s delivery address.
A delivery fee will apply to all item orders from Buy Batá.
Orders are processed Monday – Friday, except for national holidays.
Be aware that orders may experience longer processing and delivery times during holidays.
Orders cannot be delivered to addresses outside of the country or region where they were placed.
Returns can be made by filling our return form. You can also call us on 09068000042 or send an email via info@buybata.com
You can return your eligible item within 1-5 business days upon receipt of the item if you change your mind, or if you receive a damaged, counterfeit, wrong or defective item.
For your item to be eligible, it must be returned in the same condition you received it. Returns must be made with all seals and tags intact, without alterations and in its original packaging such as shoe boxes and dust bags. The receipt of purchase must also be attached.
Upon receipt of your return claim, pick up shall be made at the return address with 1-5 business days. You may also drop off your item at House 16, Wema Terrace, Udi Street, Osborn Estate, Ikoyi Lagos. You will be issued a return slip evidencing proof of return. Please ensure this return slip is signed upon issuance.
Once your item gets to us, we will inspect it and notify you of receipt of your returned item. You can also contact us to track your return status.
Upon inspection of your returned item and confirmation of reason for return, Buy Bata will process the refund of payment made within 5-10 business days.